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Fire Systems Installation Supervisor

What you will do
Johnson Controls Fire Installation department is seeking an Installation Supervisor who is a self-motivated and driven individual with superior relationship building skills.
A Johnson Controls Fire Installation Department Supervisor will be the branch business leader for the successful execution of all Installation projects. You will be responsible for the coordination of people and materials necessary for the prompt and complete installation of all Electronic and Sprinkler Projects. You will be the business leader executing the business strategy while leading a team of professionals in the tasks noted below; providing guidance and coaching to deliver to the installation business customer and company financial obligations.
How you will do it
Role Responsibilities:
Revenue Responsibility - Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives of the Installation business including revenue and profitability.
Customer Satisfaction - Responsible for maintaining effective customer communications along with building solid customer relationships. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning Installation and collection issues thereby minimizing customer concerns and enhancing customer relations.
Productivity Improvement - Responsible for setting fair and effective performance measurements that will motivate technicians to achieve and/or exceed their assigned goals.
Safety Compliance - Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is complete and up-to-date. Complete all accident investigation, in the office and in the field as required by the EHS policies. Complete monthly job site inspections as required by EHS policies
Technician Support - On-call services 24/7 is required to assist the answering service with customer issues and direction with routing Service Technician's, problem solving, after hours phone and field technical support is required to ensure good customer relationships.
Manage daily operation of all fleet vehicles used in the Installation department.
Using independent judgment, provide day-to-day direction to the work crew
Field Installation Responsibilities
Installation, Servicing, Programming of Installation project equipment per design and specifications.
Works safely and responsibly to avoid injuries, damage to property, loss of unused materials and cleans up installation debris.
Contacts customers prior to the date of scheduled installation to verify schedule.
Tests operation of installed system to ensure proper functionally and approval from local AHJ.
Reads building, electrical and sprinkler blueprints as required.
Work with Project Coordinators to coordinates project installation with customers and contractors
Coach and mentor less experienced installers
Plan, schedule, supervise and control installations
Partner with sales organization to during pre-bid process to ensure accuracy of upcoming projects
Manage field resources to align with current and future project needs and customer obligations (Electrical and Sprinkler)
What we look for
Qualifications
Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with internal and external customers.
NICET Level II Certification in Fire Alarm Systems.
Bachelor's Degree, preferably in a Business or Engineering discipline or equivalent experience.
Minimum of 5-10 years' experience in Fire Alarm / Sprinkler installation environment.
Minimum Qualifications:
Must have a valid driver's license and a driving record that meets company requirements.
Must be able to pass all company required background checks.
Minimum 5+ years' field experience.
1 year management experience (Preferred, but not required).
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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